Links About 3 min read
Create a short link or change where it goes
Make your first link, test it before sharing, and update its destination without changing its address.
Check the page you want to share
Start with the full web address of the page you want people to open. Visit it in a private browser window first. This helps you notice a page that works only because you are already signed in, a document with restricted access, or a spelling mistake in the address.
A short link does not make a private page public. If the destination needs a login, tell people that when you share it. Keep passwords and other secrets out of the address and the link's notes. Use the destination's normal sharing controls for a private document.
Create the short link
Sign in and open your links list. Choose Create Link, then paste the complete address into Destination URL, including https:// or http://. Add a Link name if you want a private label that is easy to recognize in your dashboard.
The Custom slug field is the ending of the short address. Leave it blank for an automatically generated ending, or enter a name such as menu when custom names are available. Use letters, numbers, hyphens, or underscores. The name must be available; if it is taken or reserved, choose a different one.
- Enter the destination and an optional label.
- Choose an available domain only if you want to use one that is already connected.
- Keep the ordinary link options unless you need a QR code, expiry, message, or security check.
- Save the link and copy its full short address from the details page.
Test the link people will receive
Open the copied short address in a private window. Check both the address you copied and the page it opens. If you added a waiting page or CAPTCHA, finish that step. Test on a phone too when most people will receive the link on their phones.
Share the complete short address rather than copying only its ending. If you are placing it in a newsletter or design tool, open the finished message or preview and test the link there. A correctly saved link can still be copied incorrectly into another place.
Update the destination later
Open the existing link's details and choose Edit link. Replace Destination URL, save, and test the same short address again. Keep the ending and domain unchanged if you want already shared copies to continue working.
Changing the custom ending changes the address itself; old copies are not automatically updated. For a link you may edit, a temporary redirect such as 302 is a useful starting point. Browsers can remember permanent redirects, so an earlier destination may persist for some visitors after you change it. If that happens, compare a private window or another device before assuming the save failed.
When you need support
If saving fails, read the message beside the field and check the destination, available name, and domain selection. If the saved link opens the wrong page, include the short address and the destination you expected in a support ticket. Do not include a private document's access token or password.